Terms of Service

1. Acceptance of Terms

By accessing quandrylabs.com or engaging Quandry Labs, Inc. ("Quandry") for consulting services, you agree to these Terms of Service. If you do not agree, do not use our website or services.

2. Services

Quandry provides enterprise security automation consulting, including system integration, automation design, and AI workflow build services. The specific scope, deliverables, timeline, and fees for each engagement are defined in a separate Statement of Work (SOW) or engagement agreement.

3. Website Use

3.1 Permitted use

You may browse and use quandrylabs.com for lawful purposes, including learning about our services and contacting us. You may not:

• Scrape, crawl, or extract data from the site beyond what a standard browser does
• Attempt to gain unauthorized access to our systems
• Use the site to distribute malware, spam, or malicious content
• Reproduce, redistribute, or resell our content without written permission

3.2 Intellectual property

All content on quandrylabs.com — including text, design, logos, code, and graphics — is owned by or licensed to Quandry Labs. Our name, logo, and "Solve for X" tagline are trademarks of Quandry Labs, Inc. You may not use them without our written consent.

4. Consulting Engagements

4.1 Scope and deliverables

Each engagement is defined by a signed SOW. We deliver what's in the SOW — nothing more, nothing less. Changes to scope require a written change order signed by both parties.

4.2 Client responsibilities

You agree to provide timely access to the systems, data, personnel, and information we need to deliver the engagement. Delays caused by lack of client access may extend timelines and incur additional fees.

4.3 Fees and payment

Fees are defined in your engagement agreement. Unless otherwise stated:

• Invoices are due net 30 from date of invoice
• Late payments accrue interest at 1.5% per month (or the maximum rate permitted by law)
• We may pause work if payment is more than 15 days overdue

4.4 Warranties and disclaimers

We warrant that we will perform our services in a professional and workmanlike manner consistent with industry standards. Beyond that:

• Our services are provided "as is" — we don't guarantee specific outcomes, results, or that your security posture will be perfect
• We are not a managed security provider — our engagements deliver integrations and automation, not ongoing monitoring
• We are not responsible for pre-existing vulnerabilities, misconfigurations, or incidents unrelated to our work

5. Confidentiality

Both parties agree to keep confidential information received from the other party in strict confidence. Confidential information includes engagement details, security architectures, vulnerability findings, and business information marked as confidential or that should reasonably be understood as confidential.

This obligation survives for 3 years after the engagement ends, unless a longer period is specified in the engagement agreement.

6. Limitation of Liability

To the maximum extent permitted by law:

• Quandry's total liability for any claim arising from an engagement shall not exceed the total fees paid under the relevant engagement agreement
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data
• We are not liable for damages resulting from third-party products, services, or infrastructure we integrate as part of an engagement

7. Indemnification

You agree to indemnify and hold harmless Quandry Labs from claims arising from: (a) your misuse of deliverables we provide, (b) your failure to implement recommended security measures, or (c) third-party claims related to your data or infrastructure that we accessed at your direction.

8. Termination

Either party may terminate an engagement with 30 days' written notice. You remain responsible for fees incurred through the termination date and for any non-cancellable commitments made on your behalf.

We may terminate immediately if you breach these Terms, fail to pay, or engage in conduct that damages our reputation or creates legal exposure for us.

9. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware, and you consent to personal jurisdiction there.

10. Changes to Terms

We may update these Terms periodically. Material changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes constitutes acceptance.

11. Contact

For questions about these Terms:

Quandry Labs, Inc.
Email: legal@quandrylabs.com
Attn: Legal
United States