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Privacy Policy

Effective April 20, 2026 · Last updated April 20, 2026

1. Overview

Quandry Labs, Inc. ("Quandry," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and what choices you have. It applies to our website (quandrylabs.com), any subdomains we operate, and our consulting engagements where we process data on your behalf.

2. Information We Collect

2.1 Information you provide

When you contact us, request a discovery call, or engage our services, we may collect:

  • Name, email address, company name, and job title
  • Details about your security stack and the gaps you're experiencing
  • Communication preferences and timeline information

2.2 Information collected automatically

When you visit quandrylabs.com, we may collect:

  • IP address, browser type, and device information
  • Pages viewed, time on site, and referral source
  • Cookies and similar technologies (see Section 7)

2.3 Information from engagement work

During consulting engagements, we may access your security infrastructure, logs, and tooling configurations as necessary to deliver our services. This data is governed by our Data Processing Agreement and your engagement contract — not this privacy policy.

3. How We Use Information

We use collected information to:

  • Respond to inquiries and schedule discovery calls
  • Deliver, support, and improve our consulting services
  • Communicate about engagements, invoices, and scheduling
  • Analyze website usage to improve our site experience
  • Comply with legal obligations
We do not sell your personal information. We do not add you to marketing lists without your consent. We do not share your information with third parties for their own marketing purposes.

4. Information Sharing

We may share information with:

  • Service providers — tools we use to operate our website and business (hosting, email, analytics), subject to contractual data protection obligations
  • Legal requirements — when required by law, subpoena, or to protect our rights or safety
  • Business transfers — in connection with a merger, acquisition, or sale of assets

We require all service providers to maintain at least the same level of data protection described here.

5. Data Retention

We retain personal information only as long as necessary:

Data typeRetention period
Contact form submissions2 years after last interaction
Engagement recordsDuration of contract + 3 years
Website analytics26 months (rolling)
Cookie dataPer cookie type (see Section 7)

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent where processing is consent-based

To exercise any of these rights, contact us at privacy@quandrylabs.com. We respond to verifiable requests within 30 days.

7. Cookies

We use cookies for:

CategoryPurposeDuration
EssentialSite functionality, dark mode preference, securitySession / 1 year
AnalyticsUnderstanding site traffic and usage patterns26 months

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.

8. Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit (TLS 1.3), access controls, and regular security assessments. For details on our security practices, see our Security page.

9. International Transfers

Quandry Labs is based in the United States. If you access our services from outside the US, your information may be transferred to and processed in the US. By using our services, you consent to this transfer. We use appropriate safeguards including Standard Contractual Clauses where required.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will delete it promptly.

11. Changes to This Policy

We may update this policy periodically. We'll post the revised version on this page with an updated effective date. Material changes will be communicated via a notice on our website or by email. Continued use of our services after changes constitutes acceptance.

12. Contact

For privacy inquiries, data requests, or complaints:

Quandry Labs, Inc.
Email: privacy@quandrylabs.com
Attn: Privacy
United States

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